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The Silent Crisis of Hospitality
Rebuilding What Breaks Quietly
25 March 2026 @ 18:00 – 23:30 · Vienna
This gathering is part of the Hospitality Leaders Club, our international community for hotel and F&B professionals who believe in a more human, emotionally intelligent and purpose-driven future for the industry.
Across Europe, something profound is happening inside hotels. It is quiet, invisible and often ignored. Teams are tired. Leaders are stretched. Cultures crack under pressure. Talent leaves faster than ever. And yet, operations continue as if nothing were breaking underneath.
This After-Hours event is an intimate, high-quality evening for leaders who want to understand what truly drives team wellbeing, emotional stability and cultural resilience. It is designed for professionals who believe that the future of hospitality depends on the humanity, clarity and coherence of those who lead it.
This is not a conference on burnout.
It is a conversation.
A space where honesty becomes clarity and where clarity becomes action.
You will meet people who care.
People who think deeply.
Leaders who want to build workplaces where people can breathe, belong and grow.
What You Will Take Away
A premium evening crafted to give you understanding, perspective and meaningful connection.
You will walk away with:
• Fresh insights into the emotional pressures silently shaping today’s hospitality teams
• A deeper understanding of how culture, leadership and psychological safety impact performance and retention
• Human-centred approaches to creating workplaces that foster trust, stability and pride
• Tools to rebuild team cohesion and restore a sense of belonging
• High-quality connections with leaders who are reimagining hospitality from the inside out
• A renewed sense of purpose and clarity about the kind of leader you want to be
This is a human conversation first and a leadership conversation second.
Who This Evening Is For
A welcoming, boutique gathering for:
• General Managers and Hotel Directors
• HR, People & Culture and Learning leaders
• Operations, Rooms Division and Front Office managers
• F&B Directors and senior F&B professionals
• Hospitality consultants, coaches and strategists
• Founders and innovators shaping the future of workplace culture
• Emerging leaders committed to more human forms of leadership
Our Speakers
Four voices exploring the emotional, cultural and operational foundations of modern hospitality.
(Provisional until confirmed. I adapt this section once you share the speakers.)
• Speaker A
On emotional culture and the silent pressures that shape teams
• Speaker B
On leadership fatigue and the need for new models of support
• Speaker C
On rebuilding trust and creating psychologically safe environments
• Speaker D
On the human foundations of exceptional guest experience
The Experience
A beautifully paced evening at an intimate Vienna venue, designed to spark thought, connection and emotional clarity.
Expect thoughtful content, a warm atmosphere and premium networking across two distinct social spaces:
Quiet Lounge
Calm, reflective and ideal for deeper conversation.
Social Lounge
Vibrant, elegant and perfect for spontaneous connections.
After the event, guests may join an optional community dinner.
(Dinner not included in the ticket price.)
Event Agenda
18:00 — Doors Open · Welcome Home
A gentle arrival with the atmosphere that makes hospitality feel like belonging.
18:30 — Opening Address
With Verónica Sánchez Martín, Founder of Between Forks and the Hospitality Leaders Club.
A heartfelt welcome introducing the purpose, rhythm and intention of the evening.
TechTalks · Voices Shaping the Emotional Future of Hospitality
Short, powerful talks that reveal the human reality inside today’s teams.
Fire Chats
Intimate conversations exploring leadership fatigue, culture, emotional sustainability and how to rebuild what breaks quietly.
Premium Networking
Choose the atmosphere that fits your energy.
Quiet Lounge or Social Lounge.
Two rooms. Two vibes. One community.
21:00 — Optional Community Dinner
A warm, intimate dinner for those who wish to continue the evening.
(Dinner not included.)
A Night for Thinkers, Doers and Leaders
Where honesty meets leadership.
Where vulnerability becomes wisdom.
Where human connection shapes the future of hospitality.
Explore the Community Behind This Gathering
Discover the Hospitality Leaders Club here:
https://hospitality-leaders-club.com/index.php/membership/
Privacy & Media Notice (GDPR Compliance)
Photographs and video recordings may be taken during this event for documentation and promotional purposes by Between Forks e.U. and its media partners.
By attending, you acknowledge that images and videos in which you may appear may be used on our official channels.
If you prefer not to appear in any material, please inform our staff upon arrival.
Your personal data will be processed according to EU GDPR regulations.
For enquiries, contact: hello@betweenforks.com
Refund Policy
Tickets are non-refundable but may be transferred to another participant.
If you are unable to attend, please notify us at hello@betweenforks.com
March 25 @ 18:00 – 23:30

