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DTSTART;TZID=Europe/Madrid:20260325T180000
DTEND;TZID=Europe/Madrid:20260325T233000
DTSTAMP:20260415T115117
CREATED:20251204T200343Z
LAST-MODIFIED:20251204T203147Z
UID:2284-1774461600-1774481400@hospitality-leaders-club.com
SUMMARY:The Silent Crisis of Hospitality
DESCRIPTION:Rebuilding What Breaks Quietly\n\n\n\n25 March 2026 @ 18:00 – 23:30 · Vienna \n\n\n\nThis gathering is part of the Hospitality Leaders Club\, our international community for hotel and F&B professionals who believe in a more human\, emotionally intelligent and purpose-driven future for the industry. \n\n\n\nAcross Europe\, something profound is happening inside hotels. It is quiet\, invisible and often ignored. Teams are tired. Leaders are stretched. Cultures crack under pressure. Talent leaves faster than ever. And yet\, operations continue as if nothing were breaking underneath. \n\n\n\nThis After-Hours event is an intimate\, high-quality evening for leaders who want to understand what truly drives team wellbeing\, emotional stability and cultural resilience. It is designed for professionals who believe that the future of hospitality depends on the humanity\, clarity and coherence of those who lead it. \n\n\n\nThis is not a conference on burnout.It is a conversation.A space where honesty becomes clarity and where clarity becomes action. \n\n\n\nYou will meet people who care.People who think deeply.Leaders who want to build workplaces where people can breathe\, belong and grow. \n\n\n\n\n\n\n\nWhat You Will Take Away\n\n\n\nA premium evening crafted to give you understanding\, perspective and meaningful connection. \n\n\n\nYou will walk away with: \n\n\n\n• Fresh insights into the emotional pressures silently shaping today’s hospitality teams• A deeper understanding of how culture\, leadership and psychological safety impact performance and retention• Human-centred approaches to creating workplaces that foster trust\, stability and pride• Tools to rebuild team cohesion and restore a sense of belonging• High-quality connections with leaders who are reimagining hospitality from the inside out• A renewed sense of purpose and clarity about the kind of leader you want to be \n\n\n\nThis is a human conversation first and a leadership conversation second. \n\n\n\n\n\n\n\nWho This Evening Is For\n\n\n\nA welcoming\, boutique gathering for: \n\n\n\n• General Managers and Hotel Directors• HR\, People & Culture and Learning leaders• Operations\, Rooms Division and Front Office managers• F&B Directors and senior F&B professionals• Hospitality consultants\, coaches and strategists• Founders and innovators shaping the future of workplace culture• Emerging leaders committed to more human forms of leadership \n\n\n\n\n\n\n\nOur Speakers\n\n\n\nFour voices exploring the emotional\, cultural and operational foundations of modern hospitality. \n\n\n\n(Provisional until confirmed. I adapt this section once you share the speakers.) \n\n\n\n• Speaker AOn emotional culture and the silent pressures that shape teams \n\n\n\n• Speaker BOn leadership fatigue and the need for new models of support \n\n\n\n• Speaker COn rebuilding trust and creating psychologically safe environments \n\n\n\n• Speaker DOn the human foundations of exceptional guest experience \n\n\n\n\n\n\n\nThe Experience\n\n\n\nA beautifully paced evening at an intimate Vienna venue\, designed to spark thought\, connection and emotional clarity. \n\n\n\nExpect thoughtful content\, a warm atmosphere and premium networking across two distinct social spaces: \n\n\n\nQuiet LoungeCalm\, reflective and ideal for deeper conversation. \n\n\n\nSocial LoungeVibrant\, elegant and perfect for spontaneous connections. \n\n\n\nAfter the event\, guests may join an optional community dinner.(Dinner not included in the ticket price.) \n\n\n\n\n\n\n\nEvent Agenda\n\n\n\n18:00 — Doors Open · Welcome HomeA gentle arrival with the atmosphere that makes hospitality feel like belonging. \n\n\n\n18:30 — Opening AddressWith Verónica Sánchez Martín\, Founder of Between Forks and the Hospitality Leaders Club.A heartfelt welcome introducing the purpose\, rhythm and intention of the evening. \n\n\n\nTechTalks · Voices Shaping the Emotional Future of HospitalityShort\, powerful talks that reveal the human reality inside today’s teams. \n\n\n\nFire ChatsIntimate conversations exploring leadership fatigue\, culture\, emotional sustainability and how to rebuild what breaks quietly. \n\n\n\nPremium NetworkingChoose the atmosphere that fits your energy.Quiet Lounge or Social Lounge.Two rooms. Two vibes. One community. \n\n\n\n21:00 — Optional Community DinnerA warm\, intimate dinner for those who wish to continue the evening.(Dinner not included.) \n\n\n\n\n\n\n\nA Night for Thinkers\, Doers and Leaders\n\n\n\nWhere honesty meets leadership.Where vulnerability becomes wisdom.Where human connection shapes the future of hospitality. \n\n\n\n\n\n\n\nExplore the Community Behind This Gathering\n\n\n\nDiscover the Hospitality Leaders Club here:https://hospitality-leaders-club.com/index.php/membership/ \n\n\n\n\n\n\n\nPrivacy & Media Notice (GDPR Compliance)\n\n\n\nPhotographs and video recordings may be taken during this event for documentation and promotional purposes by Between Forks e.U. and its media partners. \n\n\n\nBy attending\, you acknowledge that images and videos in which you may appear may be used on our official channels.If you prefer not to appear in any material\, please inform our staff upon arrival. \n\n\n\nYour personal data will be processed according to EU GDPR regulations.For enquiries\, contact: hello@betweenforks.com \n\n\n\n\n\n\n\nRefund Policy\n\n\n\nTickets are non-refundable but may be transferred to another participant.If you are unable to attend\, please notify us at hello@betweenforks.com \n\n\n\n\n\nGET YOUR TICKET
URL:https://hospitality-leaders-club.com/index.php/event/the-silent-crisis-of-hospitality/
LOCATION:Zoku Vienna\, Perspektivstraße 6\, Vienna\, 1020
ORGANIZER;CN="Between Forks":MAILTO:hello@betweenforks.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Madrid:20260225T173000
DTEND;TZID=Europe/Madrid:20260225T223000
DTSTAMP:20260415T115117
CREATED:20251204T195514Z
LAST-MODIFIED:20251204T203217Z
UID:2276-1772040600-1772058600@hospitality-leaders-club.com
SUMMARY:HLC After-Hours - Copenhagen -
DESCRIPTION:Hospitality for Everyone\, Conscious Design for a New Era\n\n\n\nFebruary 2026 · 17:30 – 22:00 · Copenhagen \n\n\n\nThis gathering is part of the Hospitality Leaders Club\, our international community for hotel and F&B professionals who believe in a more human\, conscious and future-ready industry. \n\n\n\nNorthern Europe is redefining modern hospitality. Travellers today seek authenticity\, cultural sensitivity\, emotional intelligence\, sustainable design and experiences that honour both people and place. \n\n\n\nThe question is no longer how to grow.The question is how to grow with intention\, responsibility and beauty. \n\n\n\nThis After-Hours event is an intimate\, high-quality evening for leaders who want to explore the intersection of inclusive hospitality\, sustainable design and the changing expectations of the contemporary traveller. It is crafted for professionals who believe that hospitality becomes exceptional when it is human first\, conscious second and operationally excellent always. \n\n\n\nThis is not a design conference.It is a conversation.A space where curiosity becomes clarity and where meaningful dialogue inspires purposeful action. \n\n\n\nYou will meet professionals who care.People who think deeply.Leaders who want to build a more ethical\, elegant and culturally aware hospitality industry. \n\n\n\n\n\n\n\nWhat You Will Take Away\n\n\n\nA premium evening designed to bring clarity\, inspiration and meaningful connection. \n\n\n\nYou will walk away with: \n\n\n\n• Fresh perspectives on inclusive hospitality and the evolving needs of the modern European traveller• Insights into conscious design\, sustainability with soul and how to create meaningful guest experiences• Human-centred approaches to culture\, leadership and team wellbeing• Practical ways to integrate authenticity\, community and emotional intelligence into your guest journey• High-quality connections with leaders who care about hospitality’s ethical and aesthetic evolution• A renewed sense of purpose\, direction and creative possibility \n\n\n\nThis is a human conversation first and a design conversation second. \n\n\n\n\n\n\n\nWho This Evening Is For\n\n\n\nA welcoming\, boutique gathering for: \n\n\n\n• General Managers and Hotel Directors• People\, Culture and Learning leaders• Operations\, Rooms Division and Front Office managers• F&B Directors and senior F&B professionals• Hospitality designers\, architects and strategists• Founders\, innovators and concept creators• Emerging professionals shaping tomorrow’s industry \n\n\n\n\n\n\n\nOur Speakers\n\n\n\nThree voices redefining the future of Nordic and European hospitality through inclusion\, conscious design and cultural intelligence. \n\n\n\n(Speaker names pending confirmation. I will adapt this section elegantly when you provide them.) \n\n\n\n• Expert Voice AOn conscious design and the power of human-centred spaces \n\n\n\n• Expert Voice BOn inclusive hospitality and creating environments where everyone belongs \n\n\n\n• Expert Voice COn the evolving traveller and what modern guests truly value \n\n\n\n\n\n\n\nThe Experience\n\n\n\nA beautifully paced evening designed to spark thought\, connection and inspiration. \n\n\n\nExpect thoughtful content\, a warm atmosphere and premium networking across two distinct social spaces: \n\n\n\nQuiet LoungePerfect for deeper\, calmer conversations \n\n\n\nSocial LoungeVibrant\, energetic and ideal for spontaneous connections \n\n\n\nGuests are invited to join an optional community dinner after the event for those who wish to continue the evening.(Dinner is not included in the ticket price.) \n\n\n\n\n\n\n\nEvent Agenda\n\n\n\n17:30 — Doors Open · Welcome HomeA gentle arrival with the atmosphere that makes hospitality feel like belonging.Time to settle in\, reconnect and meet fellow professionals. \n\n\n\n18:00 — Opening AddressWith Verónica Sánchez Martín\, Founder of Between Forks and the Hospitality Leaders Club.A heartfelt welcome introducing the purpose\, rhythm and spirit of the evening. \n\n\n\nTechTalks · Voices Shaping the Future of Conscious HospitalityShort\, powerful talks designed to spark insight and meaningful conversation about inclusive\, emotionally intelligent hospitality. \n\n\n\nFire ChatsIntimate\, guided conversations exploring design\, inclusivity\, leadership and the new traveller.No slides. No formality. Just humans thinking together. \n\n\n\nPremium NetworkingChoose the atmosphere that fits your energy. Quiet Lounge or Social Lounge.Two rooms. Two vibes. One community. \n\n\n\n21:00 — Optional Community DinnerAn intimate dinner for those who wish to continue the evening.(Dinner is not included in the ticket price.) \n\n\n\n\n\n\n\nA Night for Thinkers\, Doers and Leaders\n\n\n\nWhere design meets humanity.Where clarity becomes connection.Where ideas turn into momentum. \n\n\n\n\n\n\n\nExplore the Community Behind This Gathering\n\n\n\nIf you wish to discover the wider ecosystem behind this event\, explore the Hospitality Leaders Club here:www.hospitality-leaders-club.com/index.php/events/ \n\n\n\n \n\n\n\n\n\n\n\nPrivacy and Media Notice (GDPR Compliance)\n\n\n\nPhotographs and video recordings may be taken during this event for documentation and promotional purposes by Between Forks e.U. and its media partners. Materials may be published on our official channels including our website and social media platforms. \n\n\n\nBy attending\, you acknowledge that images and videos in which you may appear may be used in this context without additional consent or compensation.If you prefer not to be photographed or recorded\, please inform our team upon arrival. \n\n\n\nYour personal data will be processed in accordance with EU GDPR regulations. For any enquiries\, contact: hello@betweenforks.com \n\n\n\n\n\n\n\nRefund Policy\n\n\n\nTickets are non-refundable but may be transferred to another participant.If you are unable to attend\, please notify us in advance at hello@betweenforks.com \n\n\n\nGET YOUR TICKET
URL:https://hospitality-leaders-club.com/index.php/event/hlc-after-hour-copenhagen/
LOCATION:Zoku Copenhagen\, Amagerfælledvej 108\,\, København\, 2300\, Denmark
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Madrid:20260221T110000
DTEND;TZID=Europe/Madrid:20260221T140000
DTSTAMP:20260415T115117
CREATED:20251204T204719Z
LAST-MODIFIED:20251204T204753Z
UID:2312-1771671600-1771682400@hospitality-leaders-club.com
SUMMARY:Winter Leadership Brunch
DESCRIPTION:Clarity\, Purpose and the Human Side of Leadership\n\n\n\nSaturday · February 2026 · 11:00 – 14:00 · Vienna \n\n\n\nThis gathering is part of the Hospitality Leaders Club\, our international community for hotel and F&B professionals who believe in a more human\, emotionally intelligent and purpose-driven form of leadership. \n\n\n\nThe beginning of the year invites reflection\, clarity and renewed vision.It is a moment to pause\, breathe and reconnect with the leader you want to become before the pace of the year intensifies. \n\n\n\nThis Winter Leadership Brunch is an intimate\, high-quality morning experience designed for leaders who want to start the year with intention and depth. It combines a generous\, elegant brunch with a live masterclass delivered by an expert in leadership and emotional intelligence. \n\n\n\nThis is not a workshop.It is nourishment.A morning where good food\, meaningful ideas and warm human connection come together. \n\n\n\nYou will meet people who care.People who think deeply.Leaders who value clarity\, presence and emotional coherence. \n\n\n\n\n\n\n\nWhat You Will Take Away\n\n\n\nA premium brunch experience designed to inspire\, centre and elevate your leadership. \n\n\n\nYou will walk away with: \n\n\n\n• Clear insights into your leadership direction for the year• Practical tools for leading with presence\, emotional intelligence and calm authority• A renewed sense of inner clarity and stability• Inspiration to create cultures rooted in trust\, purpose and meaning• High-quality conversations with leaders who hold themselves to higher standards• A moment of genuine restoration before the year accelerates \n\n\n\n\n\n\n\nWhat the Brunch Includes\n\n\n\nYour ticket includes: \n\n\n\n• A generous\, beautifully curated brunch menu• Unlimited coffee and tea• A welcome drink\, which may include a mimosa• A premium one hour masterclass delivered by our expert speaker• A warm\, intimate space for conversation and connection \n\n\n\n\n\n\n\nWho This Morning Is For\n\n\n\nA boutique gathering designed for: \n\n\n\n• General Managers and Hotel Directors• HR\, People and Culture leaders• Operations and Rooms Division leaders• Senior F&B professionals• Emerging leaders and hospitality innovators• Anyone seeking clarity and intention at the start of the year \n\n\n\n\n\n\n\nOur Expert\n\n\n\n(Placeholder until confirmation. I refine this section when the name is provided.) \n\n\n\nExpert NameA specialist in leadership\, emotional clarity and the inner work required to guide modern hospitality teams.Their approach blends practical insight with depth\, presence and emotional intelligence. \n\n\n\n\n\n\n\nThe Experience\n\n\n\nA beautifully paced Saturday morning designed to nourish both the person and the leader. \n\n\n\nExpect: \n\n\n\n• A warm welcome and a gentle morning atmosphere• A thoughtfully curated\, premium masterclass• A generous brunch served with elegance and care• Soft networking and deep conversation• A calm\, human-centred environment that sets the tone for the year \n\n\n\nThis is leadership\, reimagined with softness\, meaning and presence. \n\n\n\n\n\n\n\nEvent Schedule\n\n\n\n11:00 — Doors Open · Welcome DrinkArrive gently with coffee\, tea or a mimosa. \n\n\n\n11:20 — Opening WordsWith Verónica Sánchez Martín\, Founder of Between Forks and the Hospitality Leaders Club.A quiet reflection on intention\, presence and the purpose of the morning. \n\n\n\n11:30 — Expert MasterclassA one hour session offering clarity\, inspiration and emotionally intelligent leadership tools. \n\n\n\n12:45 — Brunch and ConnectionA generous brunch accompanied by warm\, human conversation. \n\n\n\n14:00 — Closing of the MorningA moment to integrate and carry clarity into the rest of your weekend. \n\n\n\n\n\n\n\nA Morning for Leaders Who Want to Begin with Intention\n\n\n\nWhere nourishment becomes clarity.Where leadership becomes presence.Where community becomes support. \n\n\n\n\n\n\n\nExplore the Community Behind This Experience\n\n\n\nDiscover the Hospitality Leaders Club here:https://hospitality-leaders-club.com/index.php/membership/ \n\n\n\n\n\n\n\nPrivacy and Media Notice (GDPR Compliance)\n\n\n\nPhotography may be taken during this event for documentation and promotional purposes by Between Forks e.U. and its media partners. \n\n\n\nIf you prefer not to appear in any material\, please inform our staff upon arrival. \n\n\n\nYour personal data will be processed in accordance with EU GDPR regulations.For enquiries\, contact: hello@betweenforks.com \n\n\n\n\n\n\n\nRefund Policy\n\n\n\nTickets are non-refundable but may be transferred.If you are unable to attend\, please notify us at hello@betweenforks.com \n\n\n\n\n\n \n\n\n\nTBC
URL:https://hospitality-leaders-club.com/index.php/event/brunc/
LOCATION:Zoku Vienna\, Perspektivstraße 6\, Vienna\, 1020
ORGANIZER;CN="Between Forks":MAILTO:hello@betweenforks.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Madrid:20260121T180000
DTEND;TZID=Europe/Madrid:20260121T233000
DTSTAMP:20260415T115117
CREATED:20251119T195621Z
LAST-MODIFIED:20260105T093042Z
UID:1906-1769018400-1769038200@hospitality-leaders-club.com
SUMMARY:The Future of Hospitality is Human — and Powered by AI
DESCRIPTION:THE FUTURE OF HOSPITALITY IS HUMAN AND POWERED BY AI \n\n\n\nAI in Hospitality – An Inner Circle Evening for Hotel Leaders\n\n\n\nThis is an after-hours inner circle gathering for hotel leaders.A space to connect with peers\, exchange perspectives and gain clarity on how AI can realistically support your role and your business. \n\n\n\nNo theory.No tech talk.No self-promotion. \n\n\n\nOne evening.Six experienced experts.Real cases.Direct access.And conversations that matter. \n\n\n\nWhat this evening is really about\n\n\n\nThis is not about sitting through presentations.It is about being in the room with people who understand your reality. \n\n\n\nYou will meet:Your peers.Potential allies.Future partners.People who lead\, decide and carry responsibility\, just like you. \n\n\n\nAlongside that\, you will gain practical insight into how AI is already being used in hospitality\, without pressure\, without complexity and without losing the human side of the business. \n\n\n\nWhat you will experience\n\n\n\nThroughout the evening\, the experts will share real cases from hotel operations\, leadership\, F&B and guest intelligence. \n\n\n\nYou will explore\, in a conversational and accessible way:• How leaders are using AI to make better decisions• How to reduce operational pressure without adding more tools• How F&B teams improve profitability and reduce waste using data• How hotels understand guests and competitors better• Where AI helps\, and where it creates risk if used wrongly \n\n\n\nClear. Honest. Grounded in reality. \n\n\n\nSpeed Mentorship with all 6 experts\n\n\n\nYour ticket includes speed mentorship sessions with all six experts. \n\n\n\nThis means:• Short\, focused conversations• Direct access to the people behind the cases• Space to ask your own questions• The chance to go deeper into topics that matter to you \n\n\n\nThis is not generic advice.It is personal input from people who work with AI in real hospitality environments. \n\n\n\nWho the experts are\n\n\n\n• Patrick KrügerGeneral Manager\, Radisson RED ViennaCo-Founder\, Where to KnowAI in leadership and real hotel operations. \n\n\n\n• Zishuo WangCo-Founder & CEO\, Where to KnowFormer Investment BankingGuest intelligence\, benchmarking and strategic insight. \n\n\n\n• Florentina ZachFirst female Austrian TÜV certified AI ConsultantPresident\, Networking AICEO\, ICAI Innovative Consulting AI GmbHGovernance\, ethics and responsible AI use for leaders. \n\n\n\n• Isabel LaczkovichFounder\, ILO Hotel Management & ConsultingLeadership\, performance and service excellence supported by AI. \n\n\n\n• Michael FortnerCo-Founder\, optimizesFormer Hyatt\, Andaz\, SO/ ViennaF&B profitability\, cost control and waste reduction using AI. \n\n\n\n• Alexander DonathCo-Founder\, optimizesTurning data into clear\, actionable decisions. \n\n\n\nAll of them work with AI in hospitality.No theory. No noise. \n\n\n\nWhat your ticket includes\n\n\n\nYour ticket includes: \n\n\n\n• Full access to the event and all speaker sessions• Participation in the real-case conversations• Speed Mentorship with all six experts• One complimentary drink(soft drink\, juice\, wine or spritzer)• Live music during the networking hourSing-Along & Acoustic by Danny Chicago • Two networking environmentsQuiet Lounge and Live Music Lounge• A raffle with curated experiences and special surprises from the speakers• Exclusive perks and special conditions offered by the speakers and the community• Small personal touches prepared for all attendees \n\n\n\nOptional community dinner from 21:00Dinner is not included in the ticket price. \n\n\n\nWho this evening is for\n\n\n\nThis evening is for:• General Managers and Hotel Directors• Operations and Rooms Division leaders• F&B Directors with P&L responsibility• HR and People & Culture leaders involved in performance and efficiency \n\n\n\nIf you value meaningful conversations\, practical insight and high-quality connections\, this evening is for you. \n\n\n\nEvent details\n\n\n\n21 JanuaryZoku Vienna \n\n\n\n18:00h Open door and Check In – 18:30h we will start 🙂 \n\n\n\nPlaces are limited to keep the atmosphere personal and the conversations relevant. \n\n\n\nThis is not about working harder.It is about understanding better\, connecting smarter and using AI as an ally. \n\n\n\nYour competitor is not the problem.The real risk is when your competitor understands AI better than you do. \n\n\n\nPrivacy & Media Notice (GDPR Compliance) \n\n\n\nPhotographs and video recordings will be taken during this event for documentation and promotional purposes by Between Forks e.U. and its media partners. Materials may be published on our official channels including our website and social media platforms. \n\n\n\nBy attending\, you acknowledge that images and videos in which you may appear may be used in this context without additional consent or compensation.If you prefer not to be photographed or recorded\, please inform our staff upon arrival. \n\n\n\nYour personal data will be processed in accordance with the EU GDPR and Austrian data protection regulations. For any enquiries\, contact: hello@betweenforks.com \n\n\n\nRefund Policy\n\n\n\nTickets are non-refundable but may be transferred to another participant.If you are unable to attend\, please notify us in advance at hello@betweenforks.com \n\n\n\nGet Your Ticket
URL:https://hospitality-leaders-club.com/index.php/event/the-future-of-hospitality-is-human-and-powered-by-ai/
LOCATION:Zoku Vienna\, Perspektivstr. 6\, 1020 Wien\, 1020 Vienna\, 1020\, Austria
ORGANIZER;CN="Ver%C3%B3nica S%C3%A1nchez Mart%C3%ADn":MAILTO:hello@betweenforks.com
END:VEVENT
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